Current vacancies

Administrator                                                                      £19,500 
Emerson's Green    

We are looking for an organised candidate with experience in an administrative role who can quickly make an impact. The role is to ensure that all administrative tasks within our clients support function are completed with a high degree of accuracy to help support the business’ commercial objectives. 

 As Dealer Services Support you will be responsible for;

• Checking and processing payouts received in order to attain 100% accuracy
• Pro-actively ensuring that all incomplete documentation received is subsequently completed correctly
• Explain the differences between all retail products offered, and understand regulated, non-regulated and cancellable/ROW agreements
• Liaising with other departments to resolve queries and non-conformance, ​​

Key skills;

• Excellent communication skills: written, verbal, report writing and presenting.
• Excellent time management, planning, organisational and delegation skills.
• Highly competent in Microsoft.
• The ability to develop others by sharing own experience and expertise.

Connected Care Team Leader                     £27,000 - £30,000
Bristol

An exciting opportunity has arisen within the Connected Car team at ALD Automotive. ALD have offered in vehicle telematics since 2004 and it remains one of the key products they offer to customers. In this varied role, you will supervise and assist in the operational support provided to their Customer Base. You’ll provide Account Management to clients, providing reporting and MI as required.

Key responsibilities  

• In conjunction with Connected Car Support Executive, as level 1 support, supervise the day to day performance of the telematics service and provide operational support for customers as required (fleet contacts and drivers) 
  
• Provide Level 2 support for all matters escalated; co-ordinate and take ownership.
  
• Be the first point of escalation for any incidents raised, take ownership of all incidents and liaise with Manager as appropriate
  
• Assist the Sales Teams in customer presentations/webinars; in background preparation or in delivering updates as required
  
• Hold regular reviews with suppliers to measure performance against agreed SLA’s 
  
• Produce MI as required; assist manager in analysing all data that will the assist business in achieving its goals / improve the operational efficiency of the customer’s fleet 
  

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HR Support Coordinator                                £21,000 - £24,000
Bristol
 A fantastic opportunity has arisen within our clients fast paced HR team. We're looking for an ambitious, hard working individual to provide administration and coordination support to the Resourcing and L&D areas of HR which involves a lot of interaction with various internal and external stakeholders providing a wealth of new learning opportunities.
Key Responsibilities

• Support the Resourcing Business Partner with the coordination of all resourcing activity
• Support the Learning & Development Business Partner with the coordination of all learning and development activities
• Manage the administration of all relevant HR systems
• Assist with general HR administrative tasks and projects
• Set an example as a team player, respectful of others in the organisation and maintain a focus on overall business objectives; contributing towards a productive and healthy working environment.
• Maintain the highest level of confidentiality; housekeeping; ensure that behaviour and attitude reflects the essence of ALD and the core values.

Telesales & Retention Advisor                            £28,000 OTE    Bristol
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As a Telesales & Retention Advisor, you will use your strong communication skills to build relationships and rapport with a wide client base. You'll present appropriate financial packages that meet the needs of the customer and ensure excellent customer outcomes. It’s important to note that this is NOT a "cold calling" role. You'll be speaking with a range of new (individuals who have already expressed an interest) and our existing customers.
 
Essential skills & experience

• Excellent communication skills i.e. telephone, e-mail
• Good standard in IT literacy with particular focus on Microsoft Excel and Word
• High level of numeracy
• Time management & organisation
• Working under pressure
• Negotiation, objection handling and closing

 
Desirable skills & experience

• Previous working in a Telephone Sales role
• Commercial and Industry awareness
• Presentation skills

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Temporary Finance Clerk                               £20,000 - £21,000
Bristol

We require an immediately available Finance Assistant to help our client through a busy period until the end of June. You'll be responsible for the processing of purchase invoices, handling of calls from suppliers and internal staff, and arranging payments to suppliers and statement reconciliation.
                 
Key Responsibilities

• Processing Invoices and Payments
• To Process Company Overhead Invoices – Including Payments, Statements and cash allocation
• Liaising with suppliers and other employees to resolve queries
• Preparing payments to Dealers on a regular basis
• Scanning of Invoices
• To learn all roles within the Purchase Ledger
• Statement Reconciliation of Maintenance Accounts

 
Essential skills & experience

• Excellent communication skills: written, verbal, report writing and presenting
• Excellent time management, planning, organisational and delegation skills
• Highly competent in Microsoft Office with particular focus on Excel
• Previous experience working within a Purchase Ledger environment

Customer Service Executive                                       £21,000
Lyde Green, Bristol

Actively seeking talented Customer Service professionals on behalf of a key client, the customer service function provides market leading customer care to a range of both corporate and retail customers. Both teams provide first line management of all incoming queries, prioritising requests, providing prompt responses and are responsible for the delivery of best in class customer service.

Successful applicants have historically come from a range of backgrounds subject to being able to illustrate skills & expertise as indicated below;   

Essential skills & experience

• Effective communication and interpersonal skills at all levels internally and externally
• Understand the need to work within legislative guidelines,
• Problem solving skills, willing to search for alternative solutions
• Proficient in Microsoft Office
• Outstanding verbal and written communication skills with attention to detail
• Ability to influence others, manage difficult situations

Desirable skills & experience

• Previous experience within a Sales, Financial Services or Customer Service environment
• Excellent telephone manner and written/verbal communication skills.
• General commercial awareness

>> Contact us for more information and to apply <<